Effective Date: April 17, 2026
Website: Homeskillsnet.com
1. Introduction
Homeskillsnet.com (“Platform”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our home services marketplace connecting homeowners and contractors.
By using the Platform, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
- Full name
- Email address
- Phone number
- Address/location
- Profile photo (optional)
- Account login details
2.2 Contractor-Specific Information
- Business name
- Services offered
- Certifications and licenses
- Portfolio, images, and descriptions
- Payment or billing details
2.3 Usage Data
- IP address
- Browser type
- Device information
- Pages visited and actions taken
- Time spent on the Platform
2.4 Communication Data
- Messages between homeowners and contractors
- Customer support inquiries
3. How We Use Your Information
We use your information to:
- Create and manage user accounts
- Connect homeowners with contractors
- Facilitate bookings and communications
- Process payments and subscriptions
- Improve the Platform and user experience
- Send service-related notifications
- Provide customer support
- Detect fraud and ensure platform security
4. Sharing of Information
We may share your information in the following ways:
4.1 Between Users
- Homeowners’ information may be shared with Contractors for service fulfillment
- Contractors’ profiles are publicly visible to users
4.2 Service Providers
We may share data with third parties that help us operate the Platform, including:
- Payment processors
- Hosting providers
- Email and communication services
- Analytics providers
4.3 Legal Requirements
We may disclose information if required by law or to:
- Comply with legal obligations
- Protect our rights and property
- Prevent fraud or illegal activity
5. Payments
Payments may be processed through third-party providers.
We do not store full payment card details on our servers. Payment information is handled securely by the payment provider.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience
- Remember user preferences
- Analyze website traffic
You can control cookies through your browser settings.
7. Data Retention
We retain your personal data only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
You may request deletion of your account and personal data at any time.
8. Data Security
We implement reasonable technical and organizational measures to protect your data.
However, no system is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise these rights, contact us using the details below.
10. Third-Party Links
The Platform may contain links to third-party websites.
We are not responsible for the privacy practices of those external sites.
11. Children’s Privacy
The Platform is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
12. International Users
If you access the Platform from outside Trinidad and Tobago, your data may be transferred and processed in other countries where our servers or service providers are located.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
- Changes will be posted on this page
- Continued use of the Platform means you accept the updated policy
14. Contact Us
If you have questions or concerns about this Privacy Policy, contact us:
Email: admin@homeskillsnet.com
Phone: 1(868) 310 2875
Address: Trinidad and Tobago
15. Profile Visibility
Contractor profiles, including business details, services, and reviews, may be publicly visible on the Platform.
16. Messaging Monitoring
We may monitor or store communications between users for:
- Safety
- Dispute resolution
- Platform improvement
You may include:
We comply with applicable data protection principles under the laws of Trinidad and Tobago, including fair and lawful processing, data minimization, and secure handling of personal information.